FAQ

Some of the more Frequently Asked Questions we receive have been listed below:

Do you need a referral to see a physiotherapist?

Physiotherapists are first line practitioners and so a referral from a doctor is not necessary unless in a hospital setting. Certain medical aids may however require referral before claiming from them.

Can I make appointments via email?

Please click here to make a booking

Are we contracted in with the medical aids?

Yes, and our rates are in keeping with medical aids’ rates.

Do you need to bring anything with you?

Comfortable clothing and medical aid information if wanting to claim through the medical aid.

How long does a treatment take?

Individual sessions may be between 30-45 minutes. Group session may be up to an hour depending on the type of class

What can I expect to feel after treatment?

Depending on the treatment techniques used, some post treatment stiffness or tenderness can be expected. Please mention it to your therapist at your next session.

What is Dry Needling?

Dry needling is the use of a sterile, very thin needle that is inserted into a trigger point or muscle spasm to help decrease pain and improve function. Dry needling can only be done through a trained health care professional.

What is my role in treatment and recovery?

To disclose all relevant medical information to your therapist as well as follow all instructions as given to you by the therapist as closely as possible.

What is the difference between Physiotherapists, Massage Therapists and Biokineticists?

A physiotherapist is a trained health care professional specifically trained in the treatment of injury, disease or disability through movement and exercise, manual therapy, education and advice

A massage therapist promotes wellness through massage and soft tissue mobilisation.

A biokineticist is an exercise therapist who increases a person physical condition and quality of life through exercise prescription